Purchasing a ticket online is simple and intuitive for your patrons. The ShoWare system actually” thinks” for the patron, and all online prompts pass the patron onto the next logical step without the possibility of mistakes or confusion. With user friendly navigation screens and simple account creation, a patron can purchase tickets to their favorite shows in just a few steps.
ShoWare does not dictate any fees to your customers. With ShoWare, you determine, set and retain any patron fees including but not limited to: convenience fees, facility fees, per order fees, or method of delivery fees. All fees may be programmed to show overtly to the customer, or simply included in the ticket price.
ShoWare firmly believes that every client relationship is a partnership and gives careful attention to detail, from initial contract signing, through the implementation, transition and life of the partnership.
ShoWare ensures that a Project Manager is on call 24/7/365 to provide emergent support to all clients. There are no additional fees for ShoWare support. A live member of the support team is always available to assist.
Having a system that is user friendly but is able to handle subscription packages, flex series, single tickets and group sales transactions is integral to our daily business and ShoWare does that well.
ShoWare has built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies. And, their sales and support team members are experienced professionals who are knowledgeable about their industry and always responsive to their customers.
The software is quite easy and intuitive to use while at the same time giving us the horsepower we need to operate efficiently. The team at Showare has been great at answering questions and finding ways to make their software work for us rather than making us fit into their mold.