Mission
To transform the ticketing industry with our innovative & user
friendly solution by returning control and profit to the ticket
owners, promoters, venues, and artists.
We are guided by the principle of delivering a quality product
that surpasses expectations in terms of our software, product
development, and particularly client service excellence - resulting
in sustainable customer loyalty.
ShoWare firmly believes every client relationship is a
partnership and gives careful attention to detail from initial
contract signing, through the implementation and transition
process, and throughout the life of the partnership. ShoWare
provides 24/7 USA based technical support to ensure each client is
guaranteed the service they expect. ShoWare follows the practice of
NPS (Net Promoter Score) and regularly reaches out to current
customers to always keep this score up-to-date. The NPS is a
customer loyalty measurement used by some of the largest companies
in the world including Philips, American Express, and Intuit.
Companies with the most efficient growth engines operate at NPS
efficiency ratings of 50 to 80%. ShoWare currently boasts a 66.7%
and continuing to climb.