ShoWare Patron Management

ShoWare™ believes that every venue should have a direct relationship with its patrons. YOUR patrons visit YOUR site to find venue and event information. YOU should control that relationship rather than sending YOUR patron to a third-party that then manages and benefits from that relationship. With ShoWare you can take control of your patron relationships which can positively impact your bottom line.

ShoWare has over 500 clients worldwide who are reaping the benefits of the ShoWare Ticketing model. Schedule a demo today and learn how you can take control of this valuable relationship.

Take Charge of Patron Data
With ShoWare™ It's yours. Use it any way you choose. Your data is always available to you anytime from anywhere.

Protect Customer Loyalty
Building strong patron relationships is core to a solid business, especially in today's economic conditions and hyper competitive entertainment marketplace. Protecting patron data - especially financial data - from hackers has never been more important. As one of the only PCI-DSS compliant Level 1 certified ticketing systems around, ShoWare™ meets the highest levels of security to protect your patrons and your business, you can trust your patron data and your patron's financial transactions to ShoWare™.

Expand Marketing Possibilities
ShoWare™ has recently released the industry leading Facebook application to sell tickets directly on your Facebook page allowing your patrons to make reserved and general admission purchases all without ever leaving your Facebook page, let one of our industry veterans show you why ShoWare is the leader in Facebook ticketing.

ShoWare has had a long standing partnership with Constant Contact to offer another great opportunity to directly reach your audience and do it on your own schedule. This email marketing system has hundreds of templates available. ShoWare™ makes it simple and easy to export your patron data and import it into Constant Contact so you can keep everyone informed on current news and upcoming events.

Membership has its Advantages
Turn occasional patrons into loyal customers. ShoWare™ allows you the flexibility to create memberships, which can be used for ticket presales, special pricing, sending newsletters or early announcements of shows. The ShoWare membership module will enhance your patron experience, while tracking redemption, making it easy to implement and maintain

Offer Packages, Bundles, Mini-Series All Online
For facilities that sell season tickets and performance packages, ShoWare™ offers several fixed and flex package options. With the new bundling wizard you can sell event bundles across multiple venues with a mix of both reserved and general admission. Give your patrons the opportunity to purchase different sized packages and never miss a game or a show.

Packages, Bundles, Mini-Series

 

Online Renewals and Holds
ShoWare™ now offers the flexibility to place season or individual ticket holds onto a patron account with auto expiration. Patrons can log in and purchase the tickets they want and those they don't purchase are returned to inventory, automatically. Imagine sending an email to your top patrons in a certain genre saying, "As a valuable patron who loves Classic Rock we have placed premium seats to Bon Jovi in your account, you must purchase these seats by Friday." The possibilities are endless. 

Online Renewals and Holds

 

Collect Donations
Many theatres, performing arts groups, non-profits and schools have begun to take advantage of the Internet as a viable avenue for collecting donations. ShoWare™ makes it easy. Patron donations are simple to set up and maintain.

Reinforce Your Branding
Your patrons go to your website to get the latest on upcoming events. Why would you then send them somewhere else to buy tickets? With ShoWare, your patrons stick with you during the ticket buying experience, and they appreciate the streamlined process, too.

Advertise Events
Since you have a captive audience with ShoWare, take the opportunity to advertise other upcoming events to your ticket buyers. ShoWare™ makes advertising easy by providing banner and billboard ad space throughout your ticketing site and on your print-at-home tickets so you can keep your patrons informed and excited about upcoming events. You can also use this space as an additional revenue source if you'd rather sell the ad space to sponsors looking to reach a certain demographic.